Tag Archives: stepping up

guest blogger, management advice, Motivation, Negotiation, Observations

Dealing With Conflicts within the Workplace

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It would be great to think that you would always have a harmonious relationship with your work colleagues, but the reality is that relationships can sometimes run into trouble. This probably shouldn’t come as a great surprise, given the circumstances involved.

Unless you happen to be in a very lucky situation, it’s probable that you didn’t actually get to choose your work colleagues. It’s rather more likely that you were forced together and that there was an expectation that you would be productive.

New members of staff

When interviewers are looking at hiring new members of staff, they will frequently consider the work experience of an individual and will be looking to assess their abilities. It’s often more difficult, however, to identify whether someone will really fit in.

In part, that’s because each business will have its own ethos and working environment. It’s not correct to assume that it will be easy for everyone to adapt to the unique demands that are associated with a situation.

But conflicts don’t only occur when someone new joins the organization. In fact, it’s often the case that a level of stress, created by the pressures of working life, can cause a conflict to emerge. When we are under pressure, we may act in haste. We may so, or do, things that we later come to regret.

walking out

Remaining calm

Although it’s clear that the priority should be to keep calm and to avoid encountering such issues, it’s also true to say that it’s incredibly hard to avoid problems. What is critical is that you have a response that you can rely on.

In general terms, your aim should be to remain professional at all times. Although the issue that you have with another individual may make life uncomfortable and you may feel that the other person is acting unreasonably, it’s vitally important that you should avoid responding in a similar manner. That’s only likely to make things worse and it probably won’t be very positive to your career prospects.

Instead, you need to think about how you can handle the situation. It may be that a frank discussion with the other individual is all that’s required, but that may not be appropriate. You’ll need to judge whether that’s likely to make things better, or whether it may simply inflame the situation. You very clearly don’t want to make things worse.

A more realistic approach may involve reporting the situation to a senior manager. In this case, you need to be careful that you provide all of the facts and that you take a fully objective approach. It can be tempting to paint a picture of the behaviour of the other person that is intended to show them in a bad light. It’s usually best to avoid such a temptation.

Instead, explain the problems that you are having and how they are having an impact on the smooth operation of the business. This should ensure that your manager views the situation with the sort of importance that it clearly deserves.

About the author

Keith Barrett writes about workplace mediation and dealing with difficult situations. He believes that most issues can be resolved in a manner that is appropriate for all concerned.

guest blogger, Interviews, Project Management Interviews

How to Assemble an Effective Interview

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There’s no “one size fits all” mold for conducting job interviews. Every industry and every job within those industries has its own qualifications and requirements. Still, there are a few ways to ensure your interview process contains the elements needed to separate strong and weak candidates.

Trust the interviewer

One often overlooked aspect of an interview is whether or not the person conducting it is qualified. This isn’t to say that you need to start interviewing you interviewers. Rather, assembling a panel of workers who offer diverse perspectives can lead to a broader understanding of whether or not a candidate is right for the opening.

For example, a wholesale makeup distributor is looking for a new warehouse manager because the old manager is transferring. The problem is the person in charge of hiring decisions deals much more with the product and customer side of the business than the behind-the-scenes dirty work. Therefore, this person might ask the previous warehouse manager as well as someone in HR to sit in on the interview and perhaps participate.

Each person on the panel can then judge each interviewee based on their own knowledge and experience with the company, making for a more informed decision. The HR manager may love a candidate’s people skills, but the previous warehouse manager thinks a lack of forklift experience could lead to problems. Second and even third opinions can offer insight that might not be apparent with a one-on-one interview.

Throw out some curveballs

If nailing the interview is the most important part of landing a job, then you shouldn’t make it too easy for candidates to supply formulaic and often rehearsed answers. That’s why it’s important to include a few questions aimed at taking the interviewee out of his or her comfort zone. Asking an out of place question allows the interviewer to see how a candidate is able to improvise, which is often an important part of any job.

If you’d prefer not to ask a random question to keep candidates on their toes, putting through a creative test or exercise might help you reach the candid response you are looking for. For instance, the makeup company looking for someone to work in sales might put candidates through an improvisation selling exercise. But because job seekers will be prepared to talk about the key product, in this case makeup, it would be wise to choose something out of the ordinary.

Give your interviewee a child’s toy or a bag of trail mix and then ask for their pitch. These kinds of tests, which have no “right” answers, put candidates on the spot and display the candidate’s problem solving skills.

Offer interview training

Just as there are strategies to impressing your interviewer, there are also ways to improve the way you interview. You might find it advantageous to require those making hiring decisions to read interview books in preparation or attend training sessions led by HR professionals or consultants.

guest blogger, Job Hunting, Recruitment

Three Steps On the Path To the Job You Love

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If you are not yet on the path to the job you love, then you better begin immediately. Many people are suffering from burnout nowadays because they are stuck in jobs that pay their bills but don’t sustain their interests. Who knows, the job you love may be just beyond the walls of your office. You just have to be diligent in seeking. Once you get a job that you really love, you will feel that you won’t have to work at all. Your job will feel more like play rather than a means to pay your bills.

So how do you do it? Here are three practical tips for you to follow on the path to the job you love:

1. Look into yourself and know your passion

Many of us think that passions are for children who don’t have families yet, but that sort of thinking has gotten many employees stuck into their day jobs. Don’t do as the others usually do; think actively about the type of work that can allow you to satisfy your passions and at the same time help others. That may mean reading more books, recalling past events in your life, asking for counsel from other people you trust, and having more experiences so you can delve deeply into possible fields where you may want to work. Here are some practical tips.

2. Plan ahead.

Identifying your passion isn’t enough. You need to act so you can fulfill your dream of getting a job aligned with your passion. Set a time frame; that can be as short as you wish (spanning weeks) or as long as you wish (possibly years, if you need to go back to school and study). Then take note of specific actions you can take. Although later on, you may act differently from how your plan proceeded, as long as your actions are aligned with your passion, that is okay. Here are some moves you can make: being an intern, studying at a college or university, starting a business, and talking to other people who can help you find the job you love.

Find your pot of gold

3. Leave everything you aren’t passionate about

If you want to get a new job that suits your passion, then leave your old job. The more you persist in doing your old job, the more you will lose sight of your passion and your goal to seek out the job you love. Also, hanging on to your old job gives you a feeling of safety, which can be hard to give up when faced with the risky challenge of going on your own. Once you are out of your old job, you will have nowhere to go except to your new job. However, be prepared. Have some savings because it will take some time to think about what you really want in life and find a new job you will be passionate about.

When it comes to finding the job you love, don’t hesitate and don’t delay. At first, you may need to adjust because thinking about your passion is different from the thinking you do when working on a usual day job. Just remember that in the end, if you persist, you will reach your goal.

Danny Duric is an avid blogger from Australia. He earned a degree in Business Management. Ever since he discovered his passion about psychology, he is reading and writing actively about HR, career and marketing related topics. Lately he is researching the mining industry in NSW, Australia.

A bit of fun, CV Tips, CV Writing, Job Applications, Job Hunting, No, Recruitment

Be my Valentine

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Valentines is a long held tradition across many countries in the world as a day to express love for another – one legend is that of a priest in the third century in Rome, who took it upon himself to marry soldiers in secret, who were forbidden to marry under Emperor Claudius II as his belief was that single men made better warriors of war. On discovery, the priest was executed; the Catholic Church recognises three saints Valentines or Valentinus’ all of whom were martyred. Of course there are a fair few legends but this one I think is particularly romantic in that it talks of a religious party striking against what the establishment deem as right in matters of the heart.

Be my valentine

So naturally I wanted to tie the Valentines theme in with CV writing, sitting down to think about what Valentines actually means to others and how it affects our lives I put the question out to my friends – the response was good but one of my favourites was this response; “It’s a bit like Xmas. You can go the hype route, or if you take heed of the underlying message you can enrich your life.” How true, seeing through the commercial aspect it is a time set aside to reflect on what really matters in your life.

I began to write a list of what actually happens on Valentine’s day and the actions we take:

  • Putting yourself out there – taking a risk for something you really want. For single people valentines provides an opportunity to let that special someone know that you are thinking about them. As is the case with applying for a role, it doesn’t have to be an advertised job, you could make contact speculatively. You have nothing to lose as long as you keep your approach professional. You never know, as up until the point you make contact you are not even on their radar!
  • Making an effort – getting dressed up to create a good impression doesn’t always mean knocking on doors physically, dress up that LinkedIn profile and CV; make contact and let them do the talking.
  • Thrill of the chase – now we all love a chase to get something we want so why only extend the exhilaration to romance, use the adrenalin and endorphins to keep you motivated and enjoy the ride.
  • Rise above the fear of rejection – the time old saying, it’s better to have tried and failed than never tried at all. Performed in the right manner, surely it is worth a go.
  • Anonymity – traditionally sending a card or flowers to a valentine is supposed to be a secret, a bad CV can have the same effect – to recruiters, bad CVs get put in the recycle bin and it’s like you never existed so heed the warning.
  • Rock someone’s world – it’s not always the flamboyant and expensive gestures which make an impression, often it’s the well thought out but simple motion.
  • Dating agency – for those still looking for that special someone, an agency can be just the ticket. Recruitment agencies and job websites are also there to attend to your professional needs. Sign up, make contact, search through profiles, find something which makes you want to make contact and do just that.

Striking a balance of a happy personal life and happy work life is the key to contentment – if you invest as much time and effort into finding a new job as you do to matters of the heart and take the thrill of it rather than see it as a chore you will find yourself on a new exciting journey.