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Contractors, Observations, Project Management, Project Management Careers Advice

Contracting – PM CV Tips

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Performing the role of an interim Project Management professional is rather different to an employee position – obvious differences are that you are a temporary resource and as such you are paid (usually a good rate) to go in and address core business needs, and provide a robust solution.

Often you will face resistance by permanent staff and are viewed as the bad guy as opposed to the solution provider, it is not a role for the feint hearted and as such you will develop a style (and thick skin) which is flexible and understand the need to bring teams on board quickly without giving the impression you are stepping on toes but still meet overarching business goals.

Here’s a list of some things which you should consider if looking to take the plunge into contracting:

  • No inductions – unlike the employee route which will have you sat in week long inductions, the contractor will be thrown into the IT team to get set up on their systems and then you are on the start line (the starter pistol having been triggered weeks earlier).
  • Little support – as you are likely to be commanding a high day rate you will be deemed an expert in your field, so don’t expect any hand holding, be ready to roll your sleeves up from the off.
  • No training – not true with every organisation, I have seen some businesses investing in training and qualifications for contractors, however this is a rarity and not something you should be expecting.
  • Expected to hit the ground running – As per the inductions bullet point, jumping straight in is the norm. You will develop a style over time where you will have a communications plan set up from the off, getting to know the teams and understanding their perspective is important.
  • Inheriting teams – although not always the case, some are lucky to be able to recruit their own team, whether internally or bringing in talent. But you will always come across assignments where the team has already been picked, not always ideal but a good leader will ascertain the teams’ abilities and needs quickly and ensure they are driving results.
  • Resistance – how many have tried before you, I have spoken to many a contractor who has taken an assignment which has previously had several PMs try and fail. In this instance you are likely to be met with teams who are waiting for you to fail or are just fed up with a newbie coming in and implementing yet another method of approach.

Contractor

Contractors by nature tend to get bored in their roles after a while which is why they choose to take this route, always looking for their next challenge and keen to be involved in problem solving. The best contractors really have the people element of PM nailed down, the ability to really understand people and lead from the front is key to being successful – arguably a skill which cannot necessarily be learned but can certainly be honed.

Careers Advice, Change, Project Management Achievements, project management recruitment

Never Let Me Go – is your employers’ inability to let you leave healthy?

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Always an interesting topic of conversation, when people tell me their employers will do almost anything to keep them. A compliment yes, obviously you are doing something right but how healthy is it to keep going at the same place beyond a few years? The problem with most organisations is that the projects can tend to become a little BAU (business as usual) and as much as a success you are at delivering, is this actually assisting you in moving forward in your career – probably not! Yes you may well be nicely compensated on your annual salary review and bonuses are always great but is the work actually stretching you?

As a progressive PPM professional you should always be looking for the next challenge and for pieces of work which will expand your skill set and portfolio of success, additional training when offered should always be embraced and taking on new teams, especially those which need strong leadership. Contractors are a great example of those who relish taking on difficult or failing pieces of work; the challenges make for an interesting work life and also enhance their capabilities moving forward. Contracting isn’t for the feint hearted though and those who prefer the security of a salary rather than day rates should really look at new internal challenges but also at moving on after a while to new businesses which offer something fresh and exciting to add to your experience portfolio. It can be daunting when you have worked within the same environment for a number of years to move on into the unknown. This is a common concern but as the PPM job market has been up and down, the roles are always there and sometimes it is about taking a leap of faith – in reality, just how stable is your current business? I was talking with a Project Director last week who works for a large blue chip, she told me that the headcount across the business was being rapidly reduced and that she has advised her project teams to update their CVs despite no actual decision to make cuts within the team as of yet. She told me she was met with resistance as there was a distinct “head burying” culture which she is trying to break through.

Change

It is also common for counter offers to be made by employers to keep talent on board when external job offers are made – however is this not too little, too late? If you were truly valued then why does it take a threat of leaving to receive a salary you feel is more commensurate to your skill set. Take positive steps forward to ensure you keep on enjoying your work, be happy and learn to let go. Resistant to change? Come on, we’re all project people and projects are change.

Change, Change Management, guest blogger, management advice, Project Management, Project Management Communications

Organisational culture – why bother?

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Organisations to date are still grappling with the complexities of defining a common organisational purpose. This becomes even more complicated during a business acquisition or merger, especially when there are major differences in organisational values and behaviours. This is also evident when large multi-national companies enter less mature markets and quickly discover that local
organisations have their own unique way of doing business in that particular business environment. Sometimes what is deemed ‘unacceptable’ in some markets is quite ‘acceptable’ somewhere else. This is a constant challenge facing all types of organisations globally. Culture will ultimately define a company’s belief system and expectations for the future, and will invariably influence success or failure in a highly competitive global marketplace.
As a result of greater focus on ‘cultural fit’ and all things related, Private Equity firms are now investing considerable time and resources to better understand a target company’s organisational dynamics before concluding any deal. This could be a major factor in realising value from the deal down the line. A company that has a defined philosophy for doing business will more likely have a
better strategic vision, which in turn makes it more appealing to investors, internal and external talent pools and customers alike. An organisation’s culture could either make it or break it over the long term. Thus, in attempting to create a high performance organisation, it becomes vital for senior leadership to define the culture required for success, or in the case of M&A’s, creating a vision for the future that will aim to bring the best of both organisational cultures together to deliver maximum value for all stakeholders. It is at this point that a company’s senior leadership team have an opportunity to etch themselves in corporate history and create the environment for making the company highly successful. Senior executives need to grasp this opportunity by ensuring they live
the values of the organisation and become effective role models for the rest of the organisation to follow. Doing this effectively at the top of the hierarchy instils confidence and trust in the layers below and has a mesmerising effect on motivating the wider workforce.
It is never an easy task to create or change cultural identity however with the added pressure of globalisation, the race for good talent and ever changing technological advancement, global organisations cannot afford not to invest in creating distinct cultural identities. Companies around the world are investing heavily on optimising business performance. Process and technology change alone will not make a difference unless there has been a carefully thought out people change strategy which is aligned to the strategic vision of the organisation. Many transformation efforts fail due to poor people change planning. On some large programmes it is often evident that ‘lip-service’ is paid to the impact of change on people and in many cases prevents the successful adoption of new ways of working. People need to be engaged early, to instil the values of trust and integrity. Many organisations leave it too late and lose immense credibility internally as well as externally as information starts to leak everywhere. A company serious about reputation and brand attractiveness will have as part of its organisational DNA, clear values around trust, transparency and commitment to treating people with due care and not just paying ‘lip-service’ to employee consultation. In conclusion, all aspects of transformational change require clear linkage to the corporate strategy of the organisation. This is often neglected and in many cases leads to the failure of the change
initiative, wasting valuable time, resources and energy. It is therefore vital for companies to establish the right type of culture, be it for the purposes of expanding into new emerging markets, M&A’s or a brand new start up looking to establish a foothold in the open market. A well-defined organisational culture provides the starting point for all stakeholders to feel part of something unique. This only encourages greater differentiation between competing organisations and its influence over products, services, quality and the ability to attract specific talent pools.

Vellendra Sannasy is an Organisational Change Professional with extensive experience in leading strategic and operational business change. Vellendra has worked with global organisations in the UK, US, Asia and South Africa, with a great appreciation for cultural
diversity and different ways of working. He is also the Founder of StratChange Consulting, which is a niche consultancy, providing strategic and operational guidance to C Suite Executives and Senior Management teams undergoing complex organisational change.

guest blogger, management advice, Mentoring

How Do Corporate Mentoring Schemes Benefit Business?

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Mentoring is an increasingly popular way of helping new employees settle in to a new position or a new company.

When new members of staff join a company, they can really appreciate having a mentor on hand to guide them and advise them about their role, the company and career progression. Being able to mentor a new colleague also has reciprocal benefits for mentors – it can be really fulfilling being able to share skills and experience with someone who is keen to learn more. Professionally, it benefits all concerned.

When IT firm Sun Microsystems looked at the career progression of around 1,000 employees over a period of five years, they found that mentoring appeared to be an excellent career choice:

  • People who had been involved in a mentoring programme, either as a mentor or mentee, were 20% more likely to have been awarded a pay rise in the period studied.
  • Mentees were five times more likely to have been promoted than employees who didn’t have mentors.
  • Mentors did even better; they were six times more likely to have been promoted than those not involved in a mentoring programme.

A good mentor will able to provide guidance for their mentee in the skills that are necessary for their particular area of work, and introduce them to the right contacts, resources and professional groups that will help them in their role. They offer practical help and support, and in some cases can become a trusted ally, being a good source of advice for any problems that might crop up during the mentoring period and beyond.

So, what are the benefits for a mentor?

A chance to develop leadership skills:  One of the key strengths of a good leader is an ability to inspire others, and through mentoring an experienced staff member can provide inspiration for new employees. Mentoring junior and inexperienced staff can boost a mentor’s existing leadership abilities and also helps to provide an opportunity to develop these skills in a way that benefits all concerned.

Improves the mentor’s own performance: A mentor survey carried out by Durham University in 2009, found that mentors believed the greatest benefit of mentoring others was that it gave them an opportunity to reflect on their own working practices.  Explaining systems to other people can often reveal easier or more effective ways of carrying out key tasks. Having to explain the way that a company or organisation works to a complete newcomer can also help the mentor to gain a better understanding of it, which in turn can help them to improve on their own knowledge.

Helps to develop new skills: Being a mentor helps develop essential career related skills such as coaching, how to give (and to receive) feedback, and it also gives mentors an opportunity to share their own best practice, a skill that can be underdeveloped in some employees.  One of the most important skills that can be boosted by a mentoring relationship is interpersonal skills; not only through the mentor-mentee relationship but also through the mentor making new contacts within the organisation, finding the right person to go to, and introducing the mentee to key personnel.

Job Satisfaction: There’s no denying that being able to guide another person through their career development, and being the ‘go-to’ person for somebody, can provide mentors with a great deal of job satisfaction. Jaded or uninspired staff members can find that their enthusiasm for their old role perks up no end when they are tasked with showing a new person the ropes, along with their sense of responsibility.

Personal Confidence: To be asked to mentor another person involves knowing a great deal about your own role, and assumes a certain level of competence, not just in the role, but in the individual’s interpersonal skills and commitment to the job. It can build up flagging confidence levels when an employee is asked to take on responsibility for another colleague’s introduction to the company, and improve their confidence levels through knowing that their employer trusts them to be able to carry out the mentoring process effectively.

Develops professional relationships:  Being part of a recognised mentoring programme can make the mentor more visible within the company, enhancing peer recognition. The fact that the mentor has made the effort to become more involved in the organisation by being part of a mentoring scheme reflects well on them, and can help to improve their reputation.

Unlike traditional training programs mentoring programs are a cost-effective, time-effective and beneficial way to get new employees up to speed on their new role, and keep existing employees engaged in theirs.

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Written by Michael Palmer, an Oxford based business graduate. He writes about people management and setting objectives for Cezanne HR.