Category Archives: Project Management

Employment history – CV tips

The main component of your CV should be the careers history – this is the section which allows you to really sell your skills and abilities. You should look to tackle this by summarising your role and then bullet pointing your remit, ensuring you contextualise the information. It is important for you as the writer to create a mental image for the reader to really get a grasp of what it is you actually do, job titles can be very misleading and I do not condone changing these in your CV so it is important to make sure you are making your description of the role as true to form as possible.

Here’s an example of a role and remit which is not ideal:

Project Coordinator                                                                                            

Duties: worked successfully within a project team that developed the best scheduling practices to meet client project plans easing project monitoring and control, making tracking of critical paths effective and preventive measures applied to them reducing lead times.

  • Working as part of a team within a fast-paced environment, focusing on delivering work to a high standard of client satisfaction
  • Assisting in planning, scheduling, resource requirements in compliance with industry, company and regulatory standards
  • Responsible for coordinating on site contractors/ subcontractors overseeing activities during the project execution phase

This description is weak as it reads like a job description, we get no real feel for the size of team, types of projects, what methods are used and generally it demonstrates a lack of real understanding for the role.

Now here’s an example which works:

Project Coordinator

Overseeing and coordinating the day to day running of multiple interdependent IT change projects by supporting project managers and senior managers. Responsible for monitoring and updating all project documentation and MI reporting

  • Reporting directly to the Senior Project Manager and supporting a team of 5 PMs in delivering interdependent projects
  • Providing an interface between the technical teams (3rd party suppliers) and senior management (internal), being the first point of contact for the provision of information on projects.
  • Ensuring that relevant management information is captured, analysed and presented via powerpoint presentations at monthly senior management meetings

These are snippets of job histories; you should look to include further information about what you do with more bullet points. Ideally you would look to perform a skills audit on yourself, list out everything you do along the project lifecycle and start to package these into relevant groups then start to formulate your bullets, ensuring you keep some context (types of projects, size of teams etc.)

Once you have written your most recent role, work backwards adopting the same formula but ensuring you do not just copy and paste details. Repetition is not good in CVs; if roles are very similar then you may decide to talk about different aspects of each role to provide some variety to the reader and also to cover all your competencies. Ideally you would look to have a “master” copy of your CV including everything you have done – you can then strip out irrelevant pieces of information to tailor your CV to specific roles, making applications a little easier for yourself and ensuring you are sending a CV which meets the role criteria.

Imagine there’s no email – communications planning

Back in the day before technology such as email, social networking and forums had been thoroughly adopted we were resigned to actually speaking to each other – either face to face or via telephone. I wonder if we compared success rates for project delivery to today if achievement was higher? Probably not, however I bet communications were deemed as much stronger. I am a huge fan of modern technology and it’s benefits for easy access and recorded communications however as we become busier and lazier – it is all too easy to fire off a few emails and update online activity boards without actually discussing any changes or actions required by the project team. How many times have you seen your name entered next to a piece of information or been put on copy of an email and thought; “what does that actually mean?” Our ability to interpret information varies from person to person and so a great deal of important instruction / information can also get lost in translation.

As a project manager the minimum you should be doing is making sure you speak to people, understand their workloads other commitments and ensure everyone is clear on what is required. I am not a fan of unnecessary meetings either, meetings are required but only last week I was talking with a PM from the investment management sector who was complaining that they have meetings about having meetings – this is of course a step too far.

Work out a communications plan – make sure you list everyone involved on the project with the most heavily involved at the top working down to less active members of the team. Placing priority on the more heavily involved and working out a mutually convenient way to communicate such as weekly calls / coffee and teleconferences for groups to join in is a good start. Don’t be a stranger to the team and if possible, do pop over for a coffee and chat to see where they are at with their workstream. By effectively communicating at the start of the project and building relationships – you can convince the team of your intentions to keep in touch and that you are not micro managing, explaining the need to have a transparent view of where everyone is at will help you all work together more effectively. In my first PM role I reported to a programme director who said to me, “If you tell me when things aren’t going to plan, I will have your corner. If you cover up and drop me in it then you are on your own.” You can’t say fairer than that! Encourage your team to communicate – but you can only do this if you are openly and regularly communicating yourself.

The best & worst CV

The best CV I have ever seen in my project management recruitment capacity has to be one from a PMO professional – his CV was well presented and stated everything a hiring manager would need to know about his skills and abilities. Apart from having a fantastic variety of industries worked in it also stated the types and maturity of the PMOs, what he actually was brought in to achieve, the tools and methods used and the benefits realised. You gained a great sense of the sizes of teams, types of programmes and projects, challenges faced and how he added value in each environment. Whenever I submitted his CV for PMO roles he always gained a great deal of interest from the client which yielded interviews and subsequently job offers. Because I knew his preference to challenges I could match up his requirements to the right organisations and ensure both the client and he were happy.

The worst CV I have ever reviewed to date has been a very poorly written piece of work which was full of spelling and grammatical errors to start but also did not contain any real evidence of the work undertaken. Stating a short paragraph which basically said he had worked in this company for xx years and managed their projects, giving no indication of the size or complexity of projects or methods used to achieve success. Even the qualifications were misspelt “practioner” not “practitioner” – I remember having a conversation with the candidate at the time as he called to ask why he’d been rejected for the role he’d applied for, when I listed key requirements of the role he told me he had done all these things and I asked him where this was stated in the CV.

Having a CV which can work effectively for you is not always an easy task for some but putting the effort in and following all the great advice on the web for project professionals CV writing is a must.

Communication and interpretation

Communication is the most important element to success in both personal and work environments – yet it tends to take a back seat, why is this? In relationships often when they break down it is because we don’t talk to each other, only when we hitting breaking point do we sit down and start to share our thoughts. Having managed multiple concurrent projects across a number of globally based manufacturing sites I learnt early on that open communication had to be enforced to ensure successful delivery and effective contingency planning. Interpretation can be a big player here – in my situation there were the language and cultural barriers, asking for a status update from Germany often yielded responses of “we have not set up the tooling up until now”. This would indicate that they have just set up the tooling – actually this means that they haven’t set it up at this point, a language translation which could be catastrophic to a project if you were to action the next stage of the project when the site was not ready. However I have come across similar issues within the UK and with the USA, to overcome these I learnt fast what the technical teams were actually trying to communicate and made sure every teleconference and meeting was followed up with clear email communication which required a sign off from each individual and also designed a software package which required sign off at each stage from heads of the manufacturing sites before the next stage could be released.

How many times have you called and emailed someone for an update on something only for no reply to be made? How many times have you “parked” an email as you do not have any news? Often the reason for not replying is that you want to be able to give good news and demonstrate your effectiveness but in fact you are doing the opposite to this. One thing which has become ingrained in my working process is to make sure I respond to all calls and emails, even if I have no news yet. By simply responding and stating that you haven’t forgotten and that you are chasing it up – you can ensure you are gaining trust and alleviating any frustrations at the other end. It’s not very time consuming and will help build a strong relationship with others as you are not deemed as ignoring them.