Last week I wrote about key factors which make a PMO really work and how you should be including these in your CV to attract employers. As part of a series I will be talking through the various elements to assist you in building a strong CV which will enhance your job applications.
Relationship building is an important part of life; we are constantly doing this whether it is in our personal lives or at work. However in a PMO environment it is particularly important to be forging strong relationships across the board. If your PMO is a new function then it is inevitable that you will need to gain buy-in from a few entities but even well established PMOs must strive to keep communication open and realistic. We come across issues with all areas of business from time to time – whether it be suppliers being difficult, PMs not adhering to governance, business heads not allowing sufficient resources to work on projects in matrix environments, the list goes on…
The mistake most make when it comes to writing a CV is to assume that the reviewer (hiring manager/recruiter/HR) will know that you constantly work on building relationships – it is a huge oversight and as such can be the difference between being shortlisted or rejected for the role, and it simply isn’t good enough to merely state “relationship building”. Therefore it is good practice to make a note of specific examples where you have overcome blockers/brought teams on board etc. When you have a list, work through it to identify which ones you feel added most value. Turn the list into bullet points, short statements which tell the reviewer what the issue was with some context and how you added value. Then you can use selected examples in your CV when applying for jobs, if you know a little about the environment in which you are applying to, such as issues they are currently facing then you can tailor your CV with relevant examples. For the more generic job adverts/descriptions you can supply a variety of examples covering all bases, these examples can be added into key achievements so they are highlighted to the reviewer and/or integrated into the role remits also which will add a little diversity to the roles which may appear to be a bit “samey”.
You set up PMOs, manage them and enhance project capability within complex business environments but when it comes to putting a CV together – you suddenly run dry of ideas. There’s the time old guilt complex of PMOs being a team effort which makes you not want to talk about all your achievements as you may not have lead them, and the issue of roles being very “samey” from assignment to assignment which can have you stuck beyond writing that first role. There is help out there, so don’t panic! I am approached by PPM professionals from all levels who really need assistance with writing that all important CV. Let’s face it, the job market is very competitive and becomes even more competitive when it comes to core specialist areas such as PMO positions. There’s no shame in asking for help – “horses for courses” is my motto, those who can do, those who can’t will pay those who can to do it. Having a specialism in PMO recruitment, as we have, makes The CV Righter a perfect solution – you do not lose control as the approach we take is collaborative, therefore the CV remains yours but will contain all the right information for employers and recruiters to pick you for interview.
If you choose to take the steps to create the CV yourself, then you’ll need a few tips! Think about the core skill-set or requirements for a successful PMO – what makes your PMO successful?
Relationship building
Process
Reporting
Planning
Change management
Benefits Management
Interdependency management
Presenting
Passion
Determination
Organisation
Coaching & mentoring
I am going to write a series based on the above points, drawing out ideas and providing tips on how to maximise your potential within your CV, over the next few weeks.
I am often approached by PMO professionals who want to make their CV more appealing to recruiting managers, as they feel their roles are the same from company to company (or assignment to assignment). It is easy to fall into the trap of being repetitive or trying to rephrase the same information over and over – but this rarely adds value to the CV and makes for a boring read to others. The trick is to really think about each role and draw out the core areas relevant to the assignment, in reality, there is always a difference in these roles whether it be with process or people. But addressing the core areas pertinent to the role in question will not only make for a more interesting read, it also helps you ensure you are talking through core competencies and situations recognised in the PMO field which should ensure you are getting “ticks in the boxes” of the recruitment wish list and ultimately being put into shortlists for the roles you are applying for.
A key starting point would be to list all the core areas relevant to your role within the PMO and then match up specific areas to roles, that way you are not leaving out any required pieces but you are also then beginning to split out some interesting pieces of information which will provide a flow through the CV and paint a strong picture of how you work and your understanding of supporting projects / programmes / portfolios of work.
Think about how you fit into a PMO, do you create templates and provide consultancy work to PMs and PgMs, have you established project capability to an organisation, are you analysing key strategic data business-wide? As the PMO is a complex field, it pays to really address what your specialism is and spell it out to recruiters who might not necessarily know what a PMO is (never mind the roles within them).
All too often I am approached by PPM professionals asking me why they are not getting into shortlists for roles commensurate to their salary/day rates and experience. One look through the CV will tell me all I need to know about why the applications are not being taken seriously, if the CV is well balanced with project detail and core competencies then it is usually that the CV doesn’t speak the right level of seniority and responsibility. Overlooked have been key areas such as team management (and direct line management which is less common with PPM professionals these days thanks to matrix environments), levels of management dealt with and of course complexity of projects (with the issues that these attract). Do not assume a job title will cover core areas of responsibility as titles can be very deceptive from organisation to organisation. If you are working at programme level then one would expect to see some reference to the elements of programme management required in order to carry out your role, project support professionals need to address the core areas they are covering such as interfacing the PM teams with senior management as standard and look into areas such as building project capability. Are you hands on or do you orchestrate teams? Or a bit of both, talk to us about how you deliver and deal with underperforming staff. Training and mentoring individuals and teams tends to be par for the course with most PPM professionals however not all and there are many ways to administer and gain buy-in; from your teams and also from your senior stakeholders.
There may be elements of change management you apply to your delivery and particular emphasis on risk – talk about these, all core areas sought after by employers. Don’t get caught into repetition on the CV – you may deliver similarly from role to role but there are always subtle differences, make sure you draw these out to add more value to the CV rather than stating “same responsibilities as XYZ role”. Cover as many elements of the project lifecycle as possible running through the roles so you can really start to tick the boxes of the hiring manager’s wish list. As a contractor you may have some fantastic war stories you can share – talking through how you hit the ground running and trouble shoot, and don’t forget that all important handover to BAU. Employers would much rather have a contractor come in and solve their issues and leave the team capable of continuing the good work once you leave. Always adding value, thinking about the end goal and how you can be attractive to your next employer is very important – don’t sell yourself short.
