Category Archives: News

Transforming yourself in the work place – Friday snippet

Being good all the time can be hard work and sometimes you feel it is hardly worth the effort but if you could wish away a few of your bad habits – how different would your work life be? We all have colleagues with annoying traits and if you don’t then you may well be the one with all the bad habits! Here I have listed a fun way to identify and manage them:

  1. Identify – find out what your habits are and which are less than attractive, ask your colleagues to write down 3 of your habits which they find aggravating, fold them up and place them into a bowl. Once you have them all (now this is important) do not take them to heart as you are actively looking to remedy the habits, by being proactive you are taking the right steps to a happier work environment. Now compare all the results and pick the 3 most popular to work on. To make this an inclusive and more fun exercise – why not ask everyone to do the same.
  2. Penalty – having identified your 3 bad habits you then need to set a penalty for each time you do one of them. A “swear box” for want of a better phrase, can be used. Set a fixed penalty cost for each habit.
  3. Replace – it is a common theory that to lose a bad habit, you should look to replace it with a good habit. Find something else you can do which is positive and helps to fill the void.
  4. Reward – at the end of a set period of time, say a month or two – take the penalty cash and go buy cakes for everyone. If it is a large office with everyone involved and a fair few colleagues are being fined regularly then the collection may be worthy of buying lunch in or a drinks kitty in the pub one evening.

Often we are unaware of our habits or unaware that they annoy others so it is important to highlight them and address them – this type of activity can be a real team building exercise and if facilitated professionally can really help build a much happier work environment for all.

Free Risk Management event – Every CIO’s Guide to Managing Risk

Hub Events are next week offering an opportunity for IT professionals in senior roles or IT service management, or who are involved in IT or software projects to join in a risk management seminar.

The free 2 hour seminar promises “to take an objective look at the risks associated with IT applications and software projects, and offers practical guidance on how you can reduce risks and maximise your chances of delivering business benefits.

It will provide you with an essential guide to the core principles of good risk mitigation for IT transformation programmes.”

When: 20 September 2012, 2pm – 4:30pm Manchester

Where: Manchester – Double Tree by Hilton

How to book: click here

Case study examples will show how market leaders:

  • maximise the efficiency and effectiveness of application portfolios
  • manage the risk of legacy IT systems
  • reliably deliver the desired business outcome from software projects
  • ensure value for money from software development budgets;
  • realise the benefits of adopting an agile approach to enhancing and developing software.

“Practical sessions allow participants to gain a good understanding of how these principles can be applied in their own organisation. Attendees will go away from this event equipped with the know-how to address the key risks to IT systems performance and visibly improve the value IT delivers to their organisation.”

This should be an interesting event and a good opportunity for networking with likeminded professionals in the IT field around Manchester. I shall be there and I am particularly looking forward to the interactive sessions which I feel tend to be the most beneficial parts of such events.

Communication and interpretation

Communication is the most important element to success in both personal and work environments – yet it tends to take a back seat, why is this? In relationships often when they break down it is because we don’t talk to each other, only when we hitting breaking point do we sit down and start to share our thoughts. Having managed multiple concurrent projects across a number of globally based manufacturing sites I learnt early on that open communication had to be enforced to ensure successful delivery and effective contingency planning. Interpretation can be a big player here – in my situation there were the language and cultural barriers, asking for a status update from Germany often yielded responses of “we have not set up the tooling up until now”. This would indicate that they have just set up the tooling – actually this means that they haven’t set it up at this point, a language translation which could be catastrophic to a project if you were to action the next stage of the project when the site was not ready. However I have come across similar issues within the UK and with the USA, to overcome these I learnt fast what the technical teams were actually trying to communicate and made sure every teleconference and meeting was followed up with clear email communication which required a sign off from each individual and also designed a software package which required sign off at each stage from heads of the manufacturing sites before the next stage could be released.

How many times have you called and emailed someone for an update on something only for no reply to be made? How many times have you “parked” an email as you do not have any news? Often the reason for not replying is that you want to be able to give good news and demonstrate your effectiveness but in fact you are doing the opposite to this. One thing which has become ingrained in my working process is to make sure I respond to all calls and emails, even if I have no news yet. By simply responding and stating that you haven’t forgotten and that you are chasing it up – you can ensure you are gaining trust and alleviating any frustrations at the other end. It’s not very time consuming and will help build a strong relationship with others as you are not deemed as ignoring them.

 

What is an interim and should I hire one?

Should you hire an Interim Manager for your business? Firstly, let us examine what people who say ‘Interim Management’, are actually talking about. Most likely, they are referring to a job placement within industry at a high professional level which is taken on a temporary (short term) basis, usually with the role being taken by a person from outside of the existing company workforce. The reasons for this are varied, but will probably be at least due to the position only being necessary for a short time and usually impossible to fulfil from within an existing company structure either due to a lack of a specific skill or shortage of workforce.
While the actual concept of Interim Management has been around since the earliest recorded periods of History, notably in Roman Times, more recently during the 1980’s in the period of economic boom the concept began to gain huge popularity. Suddenly, with modern, fast communications and cheaper travel, companies could see a benefit in keeping both a core staff and a fluid, peripheral fringe of specialists that can be called upon when needed. This allowed them to deploy a powerful yet flexible workforce, as required.
Many exceptional individuals specialise in Interim Management and are headhunted by businesses to drop in to short term positions in order to utilise their specific skill sets. They often help and guide through a specific phase of development, growth or even setback, before moving on to the next assignment. It can be a particularly satisfying and exciting profession for people who have good organisational understanding, effective people skills and who thrive on tackling a wide variety of challenges and situations.
The benefits of hiring an Interim Manager are many. These might include added accountability, and a good ability to encourage growth and positive change (being employed in more than a purely advisory capacity). Goal based contracts and a new found freshness and objectivity that the prospective employer was previously lacking are also seen as advantageous. They can be deployed quickly, often have a proven track record for the task in hand and are generally more effective than a ‘temp’, as they are highly focussed and motivated and can operate freely at near-board or board-level.
Once a decision has been made to hire an Interim Manager, a fairly common pattern usually occurs involving locating and assessing a prospective employee, them reciprocating with an  assessment and proposing a diagnosis (if appropriate). A contract is then agreed and the new staff member begins implementing the necessary course of action before exiting the position, usually involving the careful handover of responsibilities, skills and commitments.
So, to return to our original question, ‘Should I hire an Interim Manager?’. If you have a specific post which needs filling and requires a skilled and experienced manager, very often due to sudden departure, illness, death, transition, mergers and acquisitions, and project management within your company, then yes! If no one from your organisation is available or looks capable of doing an effective job, (and of course, assuming that it is a short term opening), Interim Managers are generally regarded as an excellent Value Proposition.

If you are looking for someone special to fulfill your Interim Management requirements, Joe Clarke suggests you take a look at www.russam-gms.co.uk