I am often approached by PMO professionals who want to make their CV more appealing to recruiting managers, as they feel their roles are the same from company to company (or assignment to assignment). It is easy to fall into the trap of being repetitive or trying to rephrase the same information over and over – but this rarely adds value to the CV and makes for a boring read to others. The trick is to really think about each role and draw out the core areas relevant to the assignment, in reality, there is always a difference in these roles whether it be with process or people. But addressing the core areas pertinent to the role in question will not only make for a more interesting read, it also helps you ensure you are talking through core competencies and situations recognised in the PMO field which should ensure you are getting “ticks in the boxes” of the recruitment wish list and ultimately being put into shortlists for the roles you are applying for.
A key starting point would be to list all the core areas relevant to your role within the PMO and then match up specific areas to roles, that way you are not leaving out any required pieces but you are also then beginning to split out some interesting pieces of information which will provide a flow through the CV and paint a strong picture of how you work and your understanding of supporting projects / programmes / portfolios of work.
Think about how you fit into a PMO, do you create templates and provide consultancy work to PMs and PgMs, have you established project capability to an organisation, are you analysing key strategic data business-wide? As the PMO is a complex field, it pays to really address what your specialism is and spell it out to recruiters who might not necessarily know what a PMO is (never mind the roles within them).
There’s always a lot of pushback when it comes to singing your own praises on your CV, how very British of us not to celebrate our success. Often you will consider simply stating “completed on time and to budget” as good enough, but in reality this statement is met with a shrug of the shoulders, as a successful PM is supposed to deliver this a minimum right!? It is all too easy to become very egotistical too which doesn’t paint you in a good picture either as no one likes a show off. So how can you really add in detail to your CV which sings your praises but doesn’t have the hiring manager wondering how they will get your head through the door at interview?
Here are some tips:
Tell us about the complexity and size of the project, often an area overlooked by throwing in internal acronyms which mean little outside the business or generic terms which could mean anything.
Talk through some key challenges faced on the project – don’t assume the hiring manager will know that you have had to herd chickens and completely rebuild the hen house. I have lost count of PMs who have said “well it’s all part of the job”, not for every project it isn’t and if you don’t tell us on the CV how will we know just how good you really are?
Facts and figures are important on a CV; there is a huge difference from delivering £300k of business benefits to 100 users than £3m benefit covering 1000 employees.
You say you are good with people, but have you demonstrated this with some good examples in the CV. Just what is it you do to create a results driven team?
Dealing with multiple sites? Matrix management? Offshore and nearshore? There’s a great deal of work goes into working with disparate teams, cultural issues, language barriers and even time differences which can become huge blockers.
Picking up failing pieces of work? Have you told us this or merely stated you delivered it on time and to budget? It takes real skill to parachute in and fire fight with teams who may have had several PMs trying to deliver the work prior to you.
These are just a few ideas which will assist you in thinking through your assignments, it is important when you perform a skills audit that you list your core issues and how you overcome them, you will soon have a strong piece of information which can be tailored to your CV and really blow your trumpet without coming across as a self obsessed.
Taking that step back into the UK job market can feel like a lonely place at times, applying for roles and waiting for calls. But how do you know if you are being seriously considered for the roles you really want. We’ve all applied for jobs we’re not entirely bought into; often this is done whilst we are applying for roles we really want. Therefore if we look at the volume of applications being made versus the call backs and subsequent interviews being secured we will have a good indication of whether your CV is working for you or not. Proof is in the pudding so to speak, so you should be seeing a healthy response from your efforts – if you aren’t then it is probably time to revisit your CV. Of course it could also be that you are not applying for the right roles, you must be realistic in your aspirations, matching roles to your skill set and ensuring your CV reflects your seniority.
All common issues and all easily tested through seeking feedback from your applications, recruiters can be difficult to get a hold of admittedly but you should be making the effort to speak with them about your applications; asking for feedback is a good idea. Be careful of those recruiters trying to engage you into training or paying for thorough feedback and also those who will say anything to get you off the phone. A good reputable agency will take time to speak to you about your CV with some constructive feedback. If you haven’t been considered for a role, ask why? What is missing from your CV which would have you be considered for the role. Remember recruiters see hundreds of CVs per day and some feedback isn’t asking too much. It is in a recruiter’s interest to help you, the better your CV is, the easier you are to place. Do not assume that agencies rewrite or tweak your CV for applications – this is deemed as too time consuming and writing CVs is a honed skill set which doesn’t naturally correlate for all in the recruitment profession. Make sure you gain some feedback from your peers, do you know anyone in HR who might be willing to look at it for you? All feedback is good feedback, even if it doesn’t feel like it at the time – learning how others translate your CV is very important, once you have the feedback, be constructive and make changes – it could be the difference between getting interviews or endlessly applying for jobs with no response.
All too often I am approached by PPM professionals asking me why they are not getting into shortlists for roles commensurate to their salary/day rates and experience. One look through the CV will tell me all I need to know about why the applications are not being taken seriously, if the CV is well balanced with project detail and core competencies then it is usually that the CV doesn’t speak the right level of seniority and responsibility. Overlooked have been key areas such as team management (and direct line management which is less common with PPM professionals these days thanks to matrix environments), levels of management dealt with and of course complexity of projects (with the issues that these attract). Do not assume a job title will cover core areas of responsibility as titles can be very deceptive from organisation to organisation. If you are working at programme level then one would expect to see some reference to the elements of programme management required in order to carry out your role, project support professionals need to address the core areas they are covering such as interfacing the PM teams with senior management as standard and look into areas such as building project capability. Are you hands on or do you orchestrate teams? Or a bit of both, talk to us about how you deliver and deal with underperforming staff. Training and mentoring individuals and teams tends to be par for the course with most PPM professionals however not all and there are many ways to administer and gain buy-in; from your teams and also from your senior stakeholders.
There may be elements of change management you apply to your delivery and particular emphasis on risk – talk about these, all core areas sought after by employers. Don’t get caught into repetition on the CV – you may deliver similarly from role to role but there are always subtle differences, make sure you draw these out to add more value to the CV rather than stating “same responsibilities as XYZ role”. Cover as many elements of the project lifecycle as possible running through the roles so you can really start to tick the boxes of the hiring manager’s wish list. As a contractor you may have some fantastic war stories you can share – talking through how you hit the ground running and trouble shoot, and don’t forget that all important handover to BAU. Employers would much rather have a contractor come in and solve their issues and leave the team capable of continuing the good work once you leave. Always adding value, thinking about the end goal and how you can be attractive to your next employer is very important – don’t sell yourself short.
