I am often approached by PMO professionals who want to make their CV more appealing to recruiting managers, as they feel their roles are the same from company to company (or assignment to assignment). It is easy to fall into the trap of being repetitive or trying to rephrase the same information over and over – but this rarely adds value to the CV and makes for a boring read to others. The trick is to really think about each role and draw out the core areas relevant to the assignment, in reality, there is always a difference in these roles whether it be with process or people. But addressing the core areas pertinent to the role in question will not only make for a more interesting read, it also helps you ensure you are talking through core competencies and situations recognised in the PMO field which should ensure you are getting “ticks in the boxes” of the recruitment wish list and ultimately being put into shortlists for the roles you are applying for.
A key starting point would be to list all the core areas relevant to your role within the PMO and then match up specific areas to roles, that way you are not leaving out any required pieces but you are also then beginning to split out some interesting pieces of information which will provide a flow through the CV and paint a strong picture of how you work and your understanding of supporting projects / programmes / portfolios of work.
Think about how you fit into a PMO, do you create templates and provide consultancy work to PMs and PgMs, have you established project capability to an organisation, are you analysing key strategic data business-wide? As the PMO is a complex field, it pays to really address what your specialism is and spell it out to recruiters who might not necessarily know what a PMO is (never mind the roles within them).
There’s always a lot of pushback when it comes to singing your own praises on your CV, how very British of us not to celebrate our success. Often you will consider simply stating “completed on time and to budget” as good enough, but in reality this statement is met with a shrug of the shoulders, as a successful PM is supposed to deliver this a minimum right!? It is all too easy to become very egotistical too which doesn’t paint you in a good picture either as no one likes a show off. So how can you really add in detail to your CV which sings your praises but doesn’t have the hiring manager wondering how they will get your head through the door at interview?
Here are some tips:
Tell us about the complexity and size of the project, often an area overlooked by throwing in internal acronyms which mean little outside the business or generic terms which could mean anything.
Talk through some key challenges faced on the project – don’t assume the hiring manager will know that you have had to herd chickens and completely rebuild the hen house. I have lost count of PMs who have said “well it’s all part of the job”, not for every project it isn’t and if you don’t tell us on the CV how will we know just how good you really are?
Facts and figures are important on a CV; there is a huge difference from delivering £300k of business benefits to 100 users than £3m benefit covering 1000 employees.
You say you are good with people, but have you demonstrated this with some good examples in the CV. Just what is it you do to create a results driven team?
Dealing with multiple sites? Matrix management? Offshore and nearshore? There’s a great deal of work goes into working with disparate teams, cultural issues, language barriers and even time differences which can become huge blockers.
Picking up failing pieces of work? Have you told us this or merely stated you delivered it on time and to budget? It takes real skill to parachute in and fire fight with teams who may have had several PMs trying to deliver the work prior to you.
These are just a few ideas which will assist you in thinking through your assignments, it is important when you perform a skills audit that you list your core issues and how you overcome them, you will soon have a strong piece of information which can be tailored to your CV and really blow your trumpet without coming across as a self obsessed.
All too often I am approached by PPM professionals asking me why they are not getting into shortlists for roles commensurate to their salary/day rates and experience. One look through the CV will tell me all I need to know about why the applications are not being taken seriously, if the CV is well balanced with project detail and core competencies then it is usually that the CV doesn’t speak the right level of seniority and responsibility. Overlooked have been key areas such as team management (and direct line management which is less common with PPM professionals these days thanks to matrix environments), levels of management dealt with and of course complexity of projects (with the issues that these attract). Do not assume a job title will cover core areas of responsibility as titles can be very deceptive from organisation to organisation. If you are working at programme level then one would expect to see some reference to the elements of programme management required in order to carry out your role, project support professionals need to address the core areas they are covering such as interfacing the PM teams with senior management as standard and look into areas such as building project capability. Are you hands on or do you orchestrate teams? Or a bit of both, talk to us about how you deliver and deal with underperforming staff. Training and mentoring individuals and teams tends to be par for the course with most PPM professionals however not all and there are many ways to administer and gain buy-in; from your teams and also from your senior stakeholders.
There may be elements of change management you apply to your delivery and particular emphasis on risk – talk about these, all core areas sought after by employers. Don’t get caught into repetition on the CV – you may deliver similarly from role to role but there are always subtle differences, make sure you draw these out to add more value to the CV rather than stating “same responsibilities as XYZ role”. Cover as many elements of the project lifecycle as possible running through the roles so you can really start to tick the boxes of the hiring manager’s wish list. As a contractor you may have some fantastic war stories you can share – talking through how you hit the ground running and trouble shoot, and don’t forget that all important handover to BAU. Employers would much rather have a contractor come in and solve their issues and leave the team capable of continuing the good work once you leave. Always adding value, thinking about the end goal and how you can be attractive to your next employer is very important – don’t sell yourself short.
Last year seemed to fly by and the holidays often spring thoughts of change – whether the break sparks a need to move on from the old routine at work or for a completely new start, now is a good time to start updating your CV. At an event the other week I was having a discussion with a Project Director who told me he often puts his experiences to the back of his mind, well once it is done and dusted there’s little point procrastinating right!? True to a point however it is good practice to keep adding detail to your CV even if you haven’t time to shape it up. That way you are keeping a record of interesting pieces of work which will refresh your mind when you do have time to update the document properly. Another project professional I was speaking to told me that at the project close down meeting he rounded up by telling his team to update their CVs, ensuring they are keeping a record of achievements. This is fantastic practice and something I believe is quite rare for project leaders to promote. He is clearly demonstrating great leadership skills, not only encouraging celebration of success but also caring enough to have his team think about their own personal development.
Of course it isn’t always possible to keep updating your CV as work and personal commitments take priority and before you know it the thought has slipped your mind. If this is the case then now is the time to set some time aside to really work that CV and make it work for you. As the new year prompts a health kick and resolutions to give up bad habits, you can also take control of your career (which is less excruciating than giving up chocolate etc) – make a list to start, think about you as a professional and what you would have others read from your CV. If you have a proficiency in a particular area which yields you results then now is the time to start thinking about good examples of this skill so you can really back up what you say you are. Flex out those pinkies and get writing about what you enjoy in the PPM domain – you’ll find that it will come across as far more interesting than just stating XYZ like a job description and it will actually help hiring managers understand more about you.
