All posts by Nicola Caswell-Thorp

Off the shelf CV advice

Having spoken with a great deal of job seekers both over my recruitment years and more recently as a careers adviser, I have been both surprised and concerned about the type of help out there for those wanting to improve their CV in the hope of achieving better prospects moving forward. One client I spoke to recently had previously engaged in a professional CV writing service with a large name in the industry – he sent his CV in with a payment and received a document which just didn’t make sense. The leading CV writer had reshaped each of the bullets with very poor English and clearly had never dealt with a project management CV before. Having sent back his CV 4 times for changes to be made, he was met with a response that the leading CV writer had worked on it this time so it should be perfect. I saw the CV after it had been reworked and I am still in shock, he did receive a full refund and was very cautious about seeking assistance moving forward.

Another client of mine had sought assistance through downloadable advice documents from PM specific websites and found that the documents were useful to a point but really missed what she needed in terms of information specific to her. I sympathised, and also have documents which are a guide but cannot address everything / everybody as it would have to be a very long document – maybe there’s a book in it!

The fact of the matter is that as much help and guidance there is available online and in published pieces of work on professional CV writing; there isn’t something which is specific to you. This is one of the key drivers for The CV Righter – we work with you every step of the way to ensure we keep your CV reading like you but relevant to what employers want to see. No off the shelf work is undertaken as this takes away the value of the service, we have clients who prefer to write their own CV and have scheduled feedback / consultancy meetings to ensure they are keeping on track and keeping to the point etc. And we have clients who use us in a more traditional sense and have us write their CV and we have regular meetings to discuss progress and ensure the CV is true to them. We are flexible because we are not off the shelf! For a free CV review, send over your CV today – let’s talk about what can work for you.

Demonstrating you want the job – Interview tips

With the double dip recession the market has certainly come around full swing and interviews are not in abundance – they certainly haven’t disappeared but there are less roles being advertised and for those who are less active at searching for new openings then it does feel like there are less opportunities and as a knock on effect less interviews. Therefore it is important to make sure you are doing all you can to make sure you harvest success in the interviews you are being invited to.

One of the key areas employers check for in interviews is your buy-in to the organisation, interviewers are expecting a good level of enthusiasm and are happy to throw prospective employees back into the vast sea of job seekers as it is perceived as an employer’s market. This isn’t entirely the case – yes there are a great deal of job seekers out there at the moment but there are only a few which closely meet the employers’ expectations in terms of experience and skills. Most of the good candidates have already secured work or have been in work for some time and would rather not risk a move into a company whilst we sit in unknown territory with the global recession.

Here are a few tips to ensuring you grab the interviewers’ attention for the right reasons by demonstrating your buy-in to the business:

  1. Make an effort – how you present yourself is very important, think first impressions – putting on a suit and clean shoes (boys & girls) is a must, no matter how casual the workplace is.
  2. Noting down names – seems like a stupid thing to even mention but I have lost count of the amount of people who forget or just don’t take notice of my name when I am interviewing them. Don’t overuse names either – it sounds wrong and almost patronising if you keep repeating someone’s name when you are talking to them.
  3. Research the business, again it seems ridiculous to even mention this but over and over again I have come across people who really should make more effort to understand what an organisation does / produces etc as a bare minimum. However you could actually shine in the subject of buy-in by learning more about competitors and what’s happening in recent news for the company.
  4. Presentations – sometimes you will be asked to prepare a presentation to take along to the interview, make sure you put the work in. I would expect you to ask what presentation facilities will be available on the day and make use of the best ones. i.e. a projector and Powerpoint is ideal, it’s what most use in everyday life at work and helps the interviewer imagine you in a regular meeting (how you fit in, can they actually sit through an entire meeting listening to you etc.). I cannot emphasise enough that “just jotting down some notes to talk through and maybe a handout” is not good enough.
  5. Take examples of work – you may be asked to do this, such as a plan or something similar but you can always take some examples even if you have not been asked to. Try to keep to documentation which is closely aligned to the role you are being interviewed for and don’t force it on them if they are not keen.

5 things NOT to do when writing your CV – Friday snippet

Keeping it fresh, today I want to talk about 5 key areas you should consider and look to avoid when writing your CV.

  1. Assume that everyone will know what it is like working at your current / previous places of employment – huge and easy mistake to make, every company is different and even departments in larger businesses work differently to each other. Simply declaring a job title and a couple of bullet points stating something like; “planning” and “reporting” is a futile exercise – planning what? Using what kind of planning tools? Complex pieces of work or straight forward? How big is the project and the team… See, it just doesn’t tell the CV reviewer anything they need to know.
  2. Terminology, we’ve all done it – working in certain environments we adopt a different language and a plethora of acronyms. Make sure you translate these into English for your CV – no reviewer will spend hours trying to decipher the code so make sure it is readable by all.
  3. Using past tense – keep the document positive and in the present. It may sound crazy to say that our employment history should be past tense but try changing your CV on just one role (i.e. managed to managing, reported to reporting etc.) and read it out – you’ll notice how positive and active it reads in comparison to the rest of the CV. Now apply it to all of the CV and see just how changing the tense can really make a difference to your resume.
  4. Copy and paste your job description – your CV is a personal document about you, taking your JD and placing it in your remit you are selling yourself short, by all means use it as a starting point but make sure you add the reality of what each competency actually means in your role.
  5. Just throw something together – it doesn’t work. Spend time researching online about what employers expect to see in a CV; then start by structuring and performing a skills audit. Really work hard to make sure the CV is selling you in the best light, check the basics such as spelling and grammar as a minimum. You only get one chance at making a first impression.

For further insights into CV writing tips and examples of profiles, career history bullets etc. look through my previous blogs – just click on the keywords: CV writing / CV tips.

Hotel GB – an experiment

Last week Channel 4 presented us with a weeklong show called Hotel GB which essentially was a hotel set up taking on 14 trainees from all different walks of life who had previously had difficulty in securing jobs, Gordon Ramsay and Mary Portas took the joint general manager roles and worked with the trainees to run the hotel. The aim of the show was to demonstrate that people often overlooked for jobs could be nurtured into successful candidates moving forward and instil some confidence back into the individuals with the hope of infusing some self worth and purpose too. To add some incentive to the show a competition was set for each team to go into contest and secure the biggest turnover and tips – customers from celebrities to service industry executives were invited to dine, engage in services, have events and stay at the hotel, they only had to pay for services if they were happy and all proceeds are being distributed to charities.

The program was not only entertaining, it also proved to be a great way of showcasing individuals who for whatever reasons had not been given opportunities to flourish in the work environment. A good number of the trainees demonstrated fantastic skills and determination to succeed and although a few struggled with the stress of being thrown in at the deep end – with the encouragement of all the team leaders they harvested success.

At the end of the show one lucky trainee from each team was offered a job with each Co General Manager Mary and Gordon. However what the trainees weren’t aware of was that hoteliers and leaders in the service industry were customers too and each trainee was offered a job at the end.

What a fantastic way to demonstrate to employers and employees alike that with a little effort, and some empowerment that even those with no work experience really can succeed.

As the media reports high volumes of unemployment for under skilled young people this program really facilitated some hope for all currently struggling to get their foot on the first rung of a career and really inspired the trainees.

It would be wonderful if other organisations embraced such opportunities to take on trainees from underprivileged backgrounds – reminding people as a whole that sometimes being given a sense of worth and encouragement that they can actually do it and turn their lives around.

The show also played a key reminder to everyone that we all had to start out working somewhere and didn’t just drop into high flying professional positions, but with hard work and determination we can achieve a whole lot more.