All posts by Nicola Caswell-Thorp

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Case Study, Project management CV, project management resume, Recruitment, The CV Righter

Case Study – Project Manager not securing interviews

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Last month I worked with a client who we shall call Matt, he is a Project Manager who implements bespoke software solutions. Working closely with clients Matt takes the project from scoping in conjunction with the account management team right through to business as usual. Matt was made redundant at the end of December and decided to take a few weeks break as he had been with the company for a Head in handsnumber of years and felt a short break with the comfort of his redundancy payout was well deserved. When Matt came to start applying for jobs (bearing in mind he had not been on the job market for a number of years), he found that his applications were going into a black hole – rarely receiving acknowledgement.

 

We talked through how he was applying for roles and he was covering all the usual approaches such as online applications, registering with agencies, making his CV searchable on all the large job websites and using his contacts for advice/referrals/insider information etc. I performed a review of Matt’s CV with him over the phone, pointing out the areas which weren’t adding value and also clarifying information, as it soon became clear that he was selling himself short with the information he was supplying.

At the end of the call, Matt told me he’d never had such a thorough review of his CV and that asking recruiters he was told it was OK. I pointed out that calling up already very busy recruiters for feedback might not be the best route as they are often just trying to get you off the phone so they can get on with filling roles. Also the recruiters might not have an in depth knowledge of Project Management and so wouldn’t really know where to start in teasing out the relevant information. At the end of the review, Matt explained he was very low on funds and couldn’t justify paying out for a professional CV writing service as his house was soon going to be at risk. I sensed his desperation and supplied him with some support documentation which together with his notes from the review would arm him to rewrite the CV himself. I offered to review the CV again once he had rewritten it and told him to spend some time over the weekend working on it.

On the following Monday I had another call from Matt who told me he needed to secure a job within 3 weeks and he had sat down to write his CV but was struggling to articulate himself, he decided to take the CV writing service and I promised to coach him in addition to sorting the CV. We worked together to create a fresh CV, performed a skills audit and worked through effective job application coaching.

At the start of the process, Matt was panicky and deflated – by the end (which we conducted an intense few sessions to quickly get him in a good position) he was reinvigorated and had a new found confidence in his abilities. Within hours of loading his CV online he had recruiters calling him and also started to receive call backs from the roles he applied direct to. Within a week he had 3 interviews secured, by week 2 he was on second interview stage with 2 companies and by week three he had an offer for a job he really wanted.

We did it!Matt called me to thank me and told me he was initially hesitant to engage because of his financial situation but now realised it was the best investment he had ever made towards his career.

Advice I always give to those who are between contracts or made redundant is to try job applications with your current CV and see what kind of response you get, but always set aside a budget for support services such as CV writing and don’t waste your money on services which do not understand where you are coming from. You may not need the assistance, but as Matt found out, sometimes you may just need that helping hand. The most common comment I receive from those who contact me is that they just need to get through the door of the interview and they know they will do fine, but actually getting their foot through the door is the issue.

Careers Advice, CV Writing, Project management CV, project management resume

Project Manager CV writing services

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Writing your CV doesn’t come naturally to a lot of people and Project Professionals particularly find it difficult to strike a balance between getting the project information versus the core competencies. This is understandable as there is often a great deal of detail you wish to include and in doing so, key criteria is missed out completely. Knowing what the hiring managers want to see has changed over the years and with the volume of job applications increasing for roles you are unlikely to be called in for an interview to discuss the missing parts when there are those who have clear and concise documents which do have the correct balance of information.

I was talking with a recent client who had previously had her CV professionally written and one of the bullet points stated Change Management – I probed what this involved in that role and she said she hadn’t actually done any CM in that role but had been advised to state it anyway. I pointed out that should she secure an interview with the CV that she would inevitably be asked to expand, as there was no detail and it is a point of interest for a Project Manager job. She became very concerned that her CV was not saying the right things and began to question the advice she had received from the service she had invested time, money and faith into. I have come across a number of CVs which have been professionally written, which either don’t make sense or are limited in content – the problem with not using a CV writing service which is specialist in your field. At the CV Righter we work with you to understand where your skill-set lies and help you achieve a CV which will draw attention for the right reasons, we look to add that extra information about your style and where you go above and beyond the role. Setting you apart from your competitors is crucial to getting you on that shortlist for interview.

Service your CV

Do not make assumptions about the reviewer of your CV – they can come from all sorts of backgrounds and may not necessarily understand Project Management, you need to be hitting the right keywords but also adding in context to make the information understandable to all.

Identifying a CV service which is right for you and your skill-set is important – just because it is cheap or very expensive, doesn’t mean you will be getting value for money. Ask for a review of your CV before engaging services and see what their understanding of your experience is, it is all well and good pointing out grammatical errors and formatting – but what will they do with the content and how will they work with you to achieve a good, strong, honest document which will harvest results?

 

Get in touch today to receive a free review of your CV and constructive advice on how to improve it.

Careers Advice, Networking, Project management career progression, Project Management Careers Advice, project management jobs, project management recruitment, project management resume

Hidden Project Management jobs – how to tap into them

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Only a small percentage of jobs are filled by recruiters, in fact the percentage doesn’t increase greatly with advertised roles either. The majority of roles filled are through other means – now I have always said that recruitment can be like a lottery, you need to be in the right place at the right time. However there are some things you can be doing to ensure you are likely to be in the right places and highlighted specifically for upcoming roles and roles which haven’t necessarily been identified.

  • The key to successNetworking – personal networking and social contacts are a valuable tool when you are looking to secure a new position, do keep in touch with your contacts regularly and not only when you want something! Update or create a LinkedIn profile and connect with your previous employers, colleagues, friends etc. Make sure you join groups and get involved in discussions, this keeps you at the forefront of people’s minds but also demonstrates your passion for your profession and you can easily gain new valuable contacts through this practice. Go to PM specific events, there are a fair few which are free to attend – go listen to seminars and network with delegates to strengthen your contacts list. Join in social networking discussions beyond LinkedIn – twitter has a regular gathering on a Friday afternoon under the hashtag #pmchat – the topic differs from week to week and it is a great opportunity to talk live about PM related subjects with other Project Professionals.
  • Create opportunities – if you are already in a contract or employed you can take the consultative approach and get involved with other project teams, understand what changes are afoot and identify how you could tap into these changes. Even talking to other PMs over coffee and hearing their challenges can unearth some interesting pieces of work you can take to Head of Projects etc.
  • Direct approach – I can almost hear your sigh at the thought of a speculative application, after all in the past you have done this and received the generic response of “keeping your details on file”, but there is a more effective way to approach businesses.
    • Create a list of companies you would like to work for and know have project management functions.
    • Research the companies, track them online – identify changes, look at anything which might generate jobs, from new product launches to mergers.
    • Identify Heads of Projects – a bit of searching online will soon generate some names and contact details.
    • Draw up a tailored cover letter, talk through the change you have identified and match up your experience to how you have delivered similar change in the past.
    • Tweak your CV to ensure it is relevant to the business and look at other employees’ profiles from that business to grasp an idea at what attracts the business to them.
    • Approach the contact, be assertive but not pushy and ask for a call or to meet for a coffee to discuss.

The direct approach is time consuming but, think about how your chances of securing a new role have increased significantly by demonstrating key skills such as being proactive, commercially astute, good researcher etc. you could also save them costly recruitment fees moving forward and avoid the long queue for a role which has later been adevertised.

Careers Advice, CV Tips, CV Writing, project management resume

Why a strong Project Manager CV is so important

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I have been approached by a great deal of seasoned Project Manager’s over the past few months telling me how they would always secure new work whether it be contract or permanent, without a CV. Using their contacts from various areas such as previous clients, other Project Professionals in their field or acquaintances. Most stating that they received recommendations from contacts to hiring managers which would harvest interviews leading to successful placements. But as the market has evolved over the past few years and particularly more recently, they are finding this approach is becoming less than fruitful, often when recommended they are then asked to ping over their CV and are not hearing anything back. Unfortunately, although this type of job hunting is still one of the most successful routes, hiring managers are now pressured to only invite candidates in for interviews when their CV is good – despite the personal recommendation. There are a number of reasons a strong CV is now required; here are a few:

  • As there are less roles available recruiters are taking other steps to make placements such as a proactive speculative approach, identifying matches of candidates for a company / programme and sending over CVs stating “I came across this candidate and thought they would be a good fit in the team, I know you might not be hiring at the moment…” This approach will sometimes work – if you hit the hiring manager right at a point where they may be thinking of expanding the team but it also demonstrates to the employer the calibre of candidate available on the market. The standard of CV is usually exceptional (as it is a speculative attempt by the recruiter, the CV has to be good), this whets the appetite of the employer and also consciously and/or subconsciously sets a bar for what they will accept as a CV.Clarity
  • There also tends to be more presence from those in senior positions to analyse talent coming into the company – “we can’t afford to be taking on dead wood” – therefore those in a position to hire new personnel will be in a situation where they have to present a business case to their management team for new resources. Part of this will be presenting your CV – as much as the hiring manager may be keen to bring you on board thanks to your contacts super recommendation, the senior management team aren’t bought-in. To get them on-board they need to be able to see a good CV which says all the right things before they will consider allowing meetings/interviews to go ahead.
  • HR plays a large part in recruitment within a business and as such; don’t like to be left out of the loop. Hiring managers are reminded that all recruitment activities need to be run past them and CVs also get the full review process, again if your CV isn’t strong you will not get beyond the recycle bin.

Just because it worked before – doesn’t mean it will continue to work – as project professionals implementing change, you know this to be only too true. Although it is an alien concept, you must adapt to the change and present the employers with what they expect to see. After all, the CV demonstrates more than just your skills and experience – it shows others how you present important pieces of information, very significant in Project Management don’t you think!?